SHIPPING POLICY

Last Updated: April 2026

Issued by HloMart – U.S. Registered Retail Business

At HloMart, we are committed to providing reliable, transparent, and efficient delivery. This Shipping Policy explains how orders are processed, shipped, and tracked.

1. Order Processing Time

All orders are processed within 0–3 business days (Monday–Friday).

Orders placed on weekends or U.S. holidays are processed on the next business day.

After processing, you will receive:

Order confirmation email
Tracking number
Shipment tracking link

2. Shipping & Fulfillment

HloMart fulfills orders through a network of:

U.S. Fulfillment Centers

Domestic inventory
Secure packaging
Trusted carriers (USPS, UPS, FedEx)

Global Fulfillment Centers
Some products may be shipped from international fulfillment centers depending on product availability and logistics.

3. Estimated Delivery Time

Estimated delivery time: 5–12 business days, depending on fulfillment location.

Delivery times may vary due to:

Carrier delays
Weather conditions
High-demand periods

All orders include tracking information.

4. Shipping Costs

We offer simple and transparent pricing:

✔ Free standard shipping on all orders within the United States

There are no hidden shipping charges. The price you see at checkout is the final price.

5. Order Tracking

All orders include tracking.

You can track your order through:

Email notifications
Your HloMart account
The “My Orders” section on our website

If tracking does not update within 24–48 hours, please contact us.

6. Split Shipments

To improve delivery efficiency:

Orders may ship in multiple packages
Each package will have its own tracking number
Items may arrive on different days

7. Delivery Issues

If your order is:

Delayed beyond normal timeframes
Marked as delivered but not received
Damaged or incomplete

Please contact us at info@hlomart.com.

We will:

✔ Investigate with the carrier
✔ Provide a replacement (if applicable)
✔ Issue a refund when eligible

8. Incorrect Address

If an incorrect address is provided:

Orders cannot be rerouted once shipped
Returned packages can be reshipped after correction
Additional shipping fees may apply

Please verify your shipping information before placing an order.

9. Delivery Disclaimer

Delivery times are estimates and may vary due to:

Carrier delays
Weather disruptions
Seasonal demand

While we strive to meet delivery estimates, delays may occur due to factors outside our control.

10. Contact Us

For shipping-related questions:

📧 Email: info@hlomart.com
📞 Phone: (570) 891-8780
💬 Live Chat / WhatsApp: Available on our website

HloMart (Torfy LLC)
1006 Sampson Street
Taylor, Pennsylvania 18517
United States

Support Hours:
Monday – Saturday: 9:00 AM – 6:00 PM (EST)

HloMart – Fast, Free, and Reliable Delivery You Can Trust.